Premier Hotel
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icon Privacy Policy

We have a strong commitment to providing excellent service to all of our customers, including respecting their concerns about privacy. We understand that visitors to our website may have questions about whether and how this website collects and uses information. Accordingly, we have prepared this statement to inform you of our privacy principles. Use of this website by you will be deemed as your acknowledgment and acceptance of this privacy statement.

What information is collected about you? How do we use it?

We take the utmost care to ensure that the personal information we obtain from you is not used in a way that you may be unaware of or not agreeable to. You may wish to submit an information request about our hotel, participate in one of our promotions or subscribe to our e-mail or postal mail lists. In response, we may ask for information such as your name and postal address. In the event you opt to provide us with this information, we will only use it for the purpose specified by you at the bottom of the information gathering form.

Information collected on our Websites may be used to:

  • Plan and purchase hotel accommodations
  • Enter your email in our promotions
  • Send marketing communications or surveys to you
  • Respond to your questions or suggestions
  • Improve the quality of your visit to our Website

All forms will provide an opt-out button to allow you to choose not to participate in our hotel lists and future online marketing. In deciding whether or not to join such lists, please note that they are only used for hotel purposes or in joint promotions with a hotel partner. We do not sell, rent or share any of your personal information with any other party including any third-party joint promoters, nor use it for unapproved commercial purposes. You may request to be removed from our lists at any time. All emails distributed to our lists will contain easy, online access to unsubscribe.

Permission for Use

We may collect and use personal information that you submit to our Websites in any manner that is consistent with uses stated in this Privacy Policy or disclosed elsewhere at the Website at the point you submit such personal information. At the time you submit personal information or make a request, the intended use of the information you submit will be apparent in the context in which you submit it and/or because the Website states the intended purpose. By submitting personal information on our Websites, you are giving your consent and permission for any use that is consistent with uses stated in this Privacy Policy or disclosed elsewhere at the Website at the point you submit such personal information, and such consent will be presumed by our hotel, unless you state otherwise at the time you submit the personal information. Please do not request any such communications on behalf of an individual or company if you are not authorized to make the request.

Protecting your information

We would like our Website visitors to feel confident about planning and purchasing your accommodations online, so we are committed to protecting the information we collect. We've implemented a security program to keep information that is stored in our systems protected from unauthorized access. Our Website is hosted in a secure environment. The Website servers and systems are configured with data encryption technologies and industry-standard firewalls. When you enter personal information during the reservation process, or during a customer email sign-up, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.

Withdrawing Consent to Use

If, after permitting use of your personal information, you later decide that you no longer want our hotel to include you on its mailing list or otherwise contact you or use your personal information in the manner disclosed in this Privacy Policy or on our Website, simply tell us by sending xxxx an e-mail, or by clicking on the "Unsubscribe" button at the bottom of our email communication to you.

Use of Aggregated Data

We are interested in improving our Website and may develop and offer new features and services. We monitor aggregated data regarding use of our Website for marketing purposes and to study, improve and promote use of the Website in connection with such purposes. We may share aggregated data with third parties collectively and in an anonymous way. Disclosure of aggregated data does not reveal personal information about individual Website users in any way that identifies who they are or how to contact them.

Exceptions to the Privacy Policy

We has two exceptions to these limits on use of personal information:

  • We may monitor and, when we believe in good faith that disclosure is required, disclose information to protect the security, property, assets and/or rights of our Website from unauthorized use, or misuse, of our Website or anything found on our Website.
  • We may disclose information when required by law; however, only to the extent necessary and in a manner that seeks to maintain the privacy of the individual.

Use of Cookies

Like many companies, from time to time we may use "cookie" technology on our Site. When you visit our site, the cookie tells us whether you've visited us before or are a new visitor, where you were referred from and also tells us if you booked. The cookie does not track any personal information about you or provide us with any way to contact you, and the cookie does not extract any information from your computer.

Links Provided To Other Websites

We may provide links to a number of other Websites that we believe might offer you useful information and services. However, those Websites may not follow the same privacy policies as our hotel. Therefore, we are not responsible for the privacy policies or the actions of any third parties, including without limitation, any Website owners whose Websites may be reached through this Website, nor can we control the activities of those Websites. We urge you to contact the relevant parties controlling these Websites or accessing their on-line policies for the relevant information about their data collection practices before submitting any personal information or other sensitive data.

Your Consent To This Privacy Policy

Use of our Website signifies your consent, as well as the consent of the company for whom you use our Website and whose information you submit (if any), to this on-line Privacy Policy, including the collection and use of information by our Website, as described in this statement, and also signifies agreement to the terms of use for the Website. Continued access and use of our Website without acceptance of the terms of this Privacy Policy relieves us from responsibility to the user.

Policy Modifications & Contacting Us

We reserve the right to change this Privacy Policy at any time; notice of changes will be published on this page. Changes will always be prospective, not retroactive. If you have questions about our policies, please contact:

Premier Hotel
P O. Box 1064;
96008 Sibu, Sarawax, Malaysia.
Tel: +60 (84) 323222 General
Fax: +60 (84) 323399

Sales Dept. E-mail: sales
Reservation Dept. E-mail:


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